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Scentsy Buddies are suitable for all ages.
Both Scentsy Buddies and Scent Paks have passed stringent product safety testing for the U.S. and Canada, including specific safety tests for children’s toys. Both products passed tests for tear strength and foreseeable misuse, fabric composition and cleanliness and toxicological assessments for banned or restricted chemicals without producing detectable amounts of any such substance.
Spot cleaning is the best way to take care of your Scentsy Buddy. Machine washing and drying may damage your Buddy’s fur or stuffing.
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What is the recommended age for Scentsy Buddies?
Scentsy Buddies are suitable for all ages.
Are Scentsy Buddies and Scent Paks safe for children?
Both Scentsy Buddies and Scent Paks have passed stringent product safety testing for the U.S. and Canada, including specific safety tests for children’s toys. Both products passed tests for tear strength and foreseeable misuse, fabric composition and cleanliness and toxicological assessments for banned or restricted chemicals without producing detectable amounts of any such substance.
How big is my Scentsy Buddy?
Standard Scentsy Buddies are 16 inches (41 cm) tall. In some instances, height may vary by the Buddy design.
How do I clean my Scentsy Buddy?
Spot cleaning is the best way to take care of your Scentsy Buddy. Machine washing and drying may damage your Buddy’s fur or stuffing.
What are the step-by-step instructions for using my Scentsy Buddy?
Your Buddy is ready to play as soon as it arrives! Simply open the zippered pouch in your Buddy's back, insert a Scent Pak and zipper the pouch back up.
How long will the fragrance in a Scent Pak last?
About 30 days.
How long should I wait to change Scent Pak fragrances?
You can change Scent Paks at any time. For the best experience, remove the current Scent Pak, wait a day or two for the fragrance to dissipate, then insert a new Scent Pak.
SCENT PAK
Are Scentsy Buddies and Scent Paks safe for children?
Both Scentsy Buddies and Scent Paks have passed stringent product safety testing for the U.S. and Canada, including specific safety tests for children’s toys. Both products passed tests for tear strength and foreseeable misuse, fabric composition and cleanliness and toxicological assessments for banned or restricted chemicals without producing detectable amounts of any such substance.
How long will the fragrance in a Scent Pak last?
About 30 days.
How long should I wait to change Scent Pak fragrances?
You can change Scent Paks at any time. For the best experience, remove the current Scent Pak, wait a day or two for the fragrance to dissipate, then insert a new Scent Pak.
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Orders shipped to Canada:
With a retail value up to $579.99, shipping is $18.
With a retail value of $580 or more, shipping will be free.
Lifetime replacement warranty
Scentsy products come with a lifetime replacement warranty for manufacturing defects. If your product is damaged in shipping from Scentsy, has a manufacturing defect, or an electrical issue, it may be returned with no limitation in time, to your Independent Consultant for repair or replacement.
30-day satisfaction guarantee
If you are dissatisfied with your product, you may return it in resalable condition to your Independent Consultant for exchange within 30 days of the delivery date. Scentsy does not offer refunds
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